What is your personal information?
What personal information does AL HAUSH collect and hold?
AL HAUSH collects personal information for the purpose of its provision of services to you and the operation and administration of the organisation. This information typically includes:
How do we collect your personal information?
AL HAUSH collects your personal information directly from you unless it is unreasonable or impracticable to do so. AL HAUSH collects personal information that you provide us:
Our cookies do not collect personal information. The majority of web browsers automatically accept cookies. If you do not wish to receive cookies, you can adjust your browser to disable cookies but this may restrict your ability to access certain areas of our websites.
We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the websites, track users’ movements, and gather broad demographic information.
What happens if we can’t collect your personal information?
If you do not provide us with the personal information described above, some or all of the following may happen:
For what purposes do we collect, hold, use and disclose your personal information?
AL HAUSH collects personal information about you for the purpose of its provision of services to you and the operation and administration of the organisation. In addition, AL HAUSH may collect, hold, use and disclose your personal information for the following related purposes:
To whom may AL HAUSH disclose your information?
AL HAUSH may disclose and transfer your personal information for the purposes outlined above and related purposes:
Do we disclose your personal information to anyone outside LEBANON?
AL HAUSH may disclose personal information to our services providers, related bodies corporate and their service providers located overseas, for some of the purposes listed above.
AL HAUSH will take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
Direct marketing materials
AL HAUSH may send you direct marketing communications and information about our products and services and those of our sponsors and commercial partners that AL HAUSH considers may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, AL HAUSH will endeavour to use that method whenever practical to do so. At any time, you may opt-out of receiving marketing communications from us by contacting us using the contact details below or by using the opt-out facilities provided in the marketing communications and AL HAUSH will then ensure that your name is removed from our mailing list.
AL HAUSH may provide your personal information to other affiliated organisations for the purposes of direct marketing.
How can you access and correct your personal information?
You have certain rights to access personal information held by AL HAUSH To request access or to find out what information we have about you, please contact our Privacy Officer (see details below). Where AL HAUSH holds information that you are entitled to access, AL HAUSH will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). AL HAUSH may charge you a reasonable fee to cover our administrative and other reasonable costs in providing you the information. AL HAUSH will not charge you for simply making the request and will not charge for making any corrections to your personal information.
There may be instances where AL HAUSH cannot grant you access to the personal information it holds. For example, AL HAUSH may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, AL HAUSH will give you written reasons for any refusal.
If we provide you with access to personal information AL HAUSH holds about you and you believe that personal information is inaccurate, out of date, incomplete, irrelevant or misleading, then you may request that we amend it. AL HAUSH will consider if the information requires amendment. If AL HAUSH does not agree that there are grounds for amendment, AL HAUSH will add a note to the personal information stating that you disagree with it.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please email us with a full description of the issue. AL HAUSH will treat your requests or complaints confidentially. AL HAUSH’s Privacy Officer will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. AL HAUSH aims to ensure that your complaint is resolved in timely and appropriate manner.
AL HAUSH takes reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. AL HAUSH may hold your information in either hard copy or electronic form on our servers and secured third party servers. Personal information is destroyed or de-identified when no longer needed.
As our websites are linked to the internet, and the internet is inherently insecure, AL HAUSH cannot provide any assurance regarding the security of transmission of information you communicate to us online. AL HAUSH also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
Our websites may contain links to other websites operated by third parties. AL HAUSH makes no representations or warranties in relation to the privacy practices of any third party websites and AL HAUSH is not responsible for the privacy policies or the content of any third party websites. Third party websites are responsible for informing you about their own privacy practices.